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| Who Are We? |
For over fifteen years, TPS (Insurance Admin Services) Limited (Registered Company No. 2587396) have been specialists in leisure insurance. Consistent provision of quality insurance products at value-for-money prices has ensured that we are the market leader in many areas, with around two million customers each year entrusting us with their insurance needs. We are authorised and regulated by the Financial Services Authority. Our Firm Reference number is 311788. We are required by the Financial Services Authority to give you some key facts about our insurance services - please click here to see them.
Our dedicated Contact Centre is staffed seven days a week
by insurance experts and we place a heavy emphasis on training
and investment in our single most precious asset – people!
As a customer, this means that you benefit in turn through
the high levels of customer service that we continually strive
to provide.
Our opening hours are:
8am to 6pm Weekdays
10am to 4pm Saturdays & Sundays
Our stated policy of ensuring that ‘customers come first’
is enshrined in our unique Claims Charter, which is dedicated
to the professional and rapid settlement of your valid claims.
Our Cash Back promise undertakes to settle all claims within
seven working days of receiving all the relevant paperwork.
If we fail, we will pay you cash compensation upon application. |
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